Privacy Policy

March 20, 2026 Same-day house clearance

Privacy Policy

Introduction

Welcome to https://same-day-house-clearance.vibereports.co.uk (hereafter referred to as "Same-day house clearance" or "we"). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of personal information in adherence to various international privacy laws, including but not limited to:

  • Canada's Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) from the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Sales and Service Act (UCPA), Utah, USA
  • Connecticut Personal Information Protection Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not cover third-party websites, applications, or services accessible via external links on our site. These entities have their own privacy policies governing data collection and usage, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines our practices when:

  • You use our applications or services as an authorized user
  • You visit or interact with our websites linked to this Privacy Policy
  • We communicate with you via emails, phone calls, text messages (SMS), or newsletters

Personal Data Collection

We collect various categories of personal data, including but not limited to:

  • Account Information: Details required to set up and manage your user account.
  • Payment Information: Credit card details and billing addresses for processing transactions.
  • Financial Information: Bank account information for direct deposits or withdrawals.
  • Purchase Information: Transaction history, order details, and product preferences.
  • Mobile Device Identifiers: Unique identifiers such as IP addresses, device IDs, and mobile network data for tracking and analytics.
  • Location Data: Geographic location information provided by your browser or device settings.
  • Feedback: Comments, reviews, and responses you submit to us.
  • Social Media Information: Publicly available data from social media platforms when you interact with our content.
  • Product Information: Details about products or services you view or purchase on our site.

We gather this information through various methods: user input forms, account registration, browsing activities, automated tracking technologies (such as cookies), and third-party data providers.

Cookies

We use cookies to enhance your experience while using our website and for analytics purposes. Cookies are small text files stored on your browser or device. Here’s a breakdown of our cookie usage:

  • Strictly Necessary Cookies: These ensure basic functions like login, session management, and navigation through our site. They cannot be blocked.
  • Preference Cookies: Used to remember user preferences, such as language selection, for a customized experience.
  • Analytics Cookies: Track website usage, gather analytics data, and help us improve our services. You can control these through our Cookie Manager.

Retention and Deletion

We retain personal data only for the duration required by law or for legitimate business purposes. Once the data is no longer needed for these purposes, it will be securely deleted or anonymized. Our retention periods vary based on the type of data and its usage:

  • Account information: Retained indefinitely until your account is deactivated.
  • Purchase history: Usually kept for 7 years due to tax and accounting requirements.
  • Financial records: Retained for a minimum of 6 years as required by financial regulations.
  • Marketing communications: Up to 24 months from the last interaction.

Security Measures

We have implemented robust security measures to protect your personal data:

  • Employing encryption protocols for secure data transmission.
  • Utilizing secure third-party processing partners who adhere to strict privacy standards.
  • Regularly reviewing and updating our security practices to adapt to evolving threats.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or store personal data from children, and any such information will be deleted if discovered.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Correct any inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Ask us to delete your personal data.
  • Restriction: Limit the processing of your personal data under certain circumstances.
  • Data Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from unfair treatment due to exercising your privacy rights.

To exercise these rights or if you have any data-related inquiries, please contact our dedicated Privacy Team via email at [email protected] or by post to the address provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically. We will notify users of significant changes via email or through a prominent notice on our website.

Contact Information

For any privacy-related matters, including inquiries, unsubscribe requests, or feedback, please reach out to us:

Email: [email protected] Address: [Privacy Team Address]